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Free UK Shipping | Autumn Sale šŸ‚

    FAQ

    We ship all of our products from our partnered warehouses in the EU, US, and China.

    It will usually take 7-14 business days to receiveĀ our festoon lights.Ā Shipping times vary based on customer location and fromĀ product-to-product; based on demand and shipping location. There are currently shipping delays from Covid-19.

    It will take usually up to 3 business days, while, in peak times, it may take up to 7 business days to dispatch your order.

    YES! We offer completely FREE tracked shipping on ALL our products!

    Our company's head office is located in Nottingham, United Kingdom.

    We process all orders in GBP.Ā 

    Yes, all customers will receive an order number via email within 24 hours after placing their orders.Ā 

    Yes! All our orders are sent via a tracked delivery service. You'llĀ receive a tracking number via email or SMS when your order is dispatched. Orders can be tracked via our website tracking page here

    Our customer service team will be happy to assist you with any questions or problems you may have! Please contact them here

    We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and even Paypal.

    You can be absolutely sure that all purchases here are safe and secure and are SSL-encrypted to protect your data!

    We want our customers to have a great buying experience with us. All purchases from our store come with a 30 day guarantee! For any reason you are not satisfied with your purchase, please contact us.

    In most cases, you will not have to pay customs duty, but it depends where you are located, law changes due to Brexit, and if you order more than 1 piece. The customer is responsibleĀ for the import tax of orders.


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